Bank Muscat launches meet and greet service at airport

19/04/2010 00:00 AST

BankMuscat, the leading financial services provider in the Sultanate, in association with Zahara Travel and Tours has introduced a meet and greet service for guests of expatriate clients at Muscat International Airport.

The facility is aimed at ensuring fast track service to guests of BankMuscat expatriate clients. They will be met upon arrival by Zahara staff who will assist them through the immigration counter with fast track facilities.

In case, the original visa is deposited at the airport counter, Zahara staff will get the same from the counter and help them with the formalities at the counter. After immigration clearance, guests with transfer bookings will be met by a chauffeur at the arrival hall and transported to their destinations.

Said al Badai, AGM — Branches, said, “Serving the largest banking family in Oman, BankMuscat strives to offer a helping hand wherever possible. The meet and greet service is the first-of-its-kind facility from a bank to be offered to guests of clients. The hassle-free service ensures that visitors have smooth immigration clearance as well as a relaxing transport facility to their destinations.”

Al Badai further said, “Time and again, BankMuscat takes the lead in introducing novel products and services that continuously enhance value as well as create unique opportunities that offer an enriching customer experience. All BankMuscat products and services have evolved over the years in line with specific customer requirements. The expatriate community residing in Oman is very well served by BankMuscat with unique services to suit their requirements. The greet and meet facility further attests BankMuscat’s commitment to strengthen relationship with the expatriate community.”

Leaflets of BankMuscat expat products are distributed at the airport lounges managed by Zahara. The service has generated good enquiries on these unique products. Zahara operates state-of-the-art Plaza Premium Lounge at departure hall of the airport. As regards arrival, nearly 95 per cent of guests are first time visitors to Oman who are helped by Zahara staff with their immigration formalities. BankMuscat is utilising the synergy with Zahara to tap this prospective customer segment.

Zahara is one of Oman’s most respected travel, tour and cruise operators. With extensive experience in welcoming travelers to the Sultanate and excellent relationship with hoteliers, service suppliers and government authorities, they ensure the best and most cost-effective travel and tour facilities in Oman.

Oman Daily Observer