Airlines from Asia and the Middle East occupy the top 10 positions in this year’s ranking of service standards from industry pollster Skytrax, stretching their lead over carriers from more mature economies.
Qatar Airways was ranked world No. 1 for the second year running in a poll of 18 million airline passengers at 246 airlines conducted in the 12 months through June.
South Korea’s Asiana Airlines ranked No. 2 in the Skytrax survey, with Singapore Airlines Ltd No. 3, Hong Kong-based Cathay Pacific Airways No. 4 and Japan’s All Nippon Airways in fifth.
Abu Dhabi-based Etihad Airways placed fifth, Turk Hava Yollari AO or Turkish Airlines was seventh and Emirates of Dubai placed eighth.
Thai Airways International was ninth and Malaysian Airline System 10th.
Qantas Airways and Air New Zealand, the only operators from outside the two regions to feature in the top 10 in the 2011 survey, slipped to 15th and 17th.
The survey covers indicators including the quality of seats, food and in-flight entertainment. The awards were handed out at the Farnborough air show on Thursday.
The No. 1 European carrier is Deutsche Lufthansa in 14th place. Delta Air Lines places highest among US majors in 57th.
The top-ranked operator from outside Asia and the Middle East was Virgin Australia, part-owned by Richard Branson, in 12th.
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