BankMuscat, the leading financial services provider in Oman, has selected HP and Avaya to meet its growth objectives by consolidating its existing disparate technology infrastructure into an integrated and unified business system.

BankMuscat is the largest bank in the country with over 40% market share and 121 branches.

The implementation coincides with the bank’s decision to move to its new headquarters and includes HP’s portfolio of energy-efficient data centers, blade servers, Superdome and HP ProCurve networking solutions as well as Avaya’s IP telephony for 1600 user endpoints and a complete unified communications suite.

In order to meet its business objectives and deliver efficient customer services across the bank’s branches in Oman, BankMuscat wanted to reduce the complexity of its legacy systems and move its diverse banking functionality to a flexible and scalable infrastructure.

Furthermore, real-time system availability, total cost of ownership, simplified and streamlined resource sharing based on an open architecture and industry standards were areas that the bank needed support on.

“We wanted an integrated technology solution that could support our growing business in the region. We are confident of the support and system overhaul that HP and Avaya are carrying out.

Our goal is to lower our costs, automate paper-based systems, enhance security across the enterprise, increase employee productivity and collaboration and reduce communications costs through this implementation,” said John A. Cooper, Chief Information Officer, DGM Technology and Operations, BankMuscat.

“BankMuscat is among the leading banks in the region that rely on Avaya for communications efficiency and expertise.

Avaya together with our partner HP Pro Curve were able to offer BankMuscat an open standard architecture that allows for integration with the bank’s existing infrastructure,” said Nidal Abou-ltaif, Vice President, Middle East, Africa, Greece and Turkey, Avaya.

“Regionally, we have worked with leading banks and financial institutions to help them optimise their business outcomes, increasing efficiency and mitigating risks.

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