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How can I change my Password?
You can change your Password at any time by using our convenient online form located in the “Member Services” area. Click the “Home” tab in the top navigation panel and select “Change Password” under “Member Services”. Follow the instructions and your Password will be changed immediately. Alternatively, you may click on the following link to change your Password: http://www.gulfbase.com/site/Interface/free/memberservices/changepassword.aspx

How can I upgrade my account?
You can upgrade your account at any time by using our convenient online form located in the “Member Services” area. Click the “Home” tab in the top navigation panel and select “Upgrade Account” under “Member Services”. Follow the instructions and your account will be upgraded immediately. Alternatively, you may click on the following link to upgrade your account: http://www.gulfbase.com/site/Interface/free/memberservices/Upgradeaccount.aspx

How can I renew my account?
You can renew your account at any time by using our convenient online form located in the “Member Services” area. Click the “Home” tab in the top navigation panel and select “Renew Account” under “Member Services”. Follow the instructions and your account will be renewed immediately. Alternatively, you may click on the following link to renew your account: http://www.gulfbase.com/site/Interface/renewaccount.aspx

Can I reactivate my old subscription?
We’d be delighted to welcome you back! To regain access to GulfBase Subscriber-only areas, contact GulfBase Customer Support at +966 2 6641264, Saturday through Thursday from 9 a.m. to 6 p.m. KSA. Any of our representatives will be happy to assist you in reactivating your account.

Where do you get your information? What are your sources?
Our editors obtain company information from a variety of sources. In addition to gathering information directly from companies themselves, we utilize reputable published sources, as well as industry research and our industry editors’ expertise.

How can I contact a specific company or executive?
If you are trying to reach a joint stock company that we cover, you’ll need to contact them directly by using the contact information listed at the bottom of their Profile Summary at our web site.

How can I get my joint stock company added to GulfBase Online?
You may send your request via e-mail to update@gulfbase.com . Requests must be received in writing. Please be as specific as possible and include a return e-mail address or phone number where we can contact you.

How can I share my comments, concerns, or suggestions about the site?
We are eager to hear what you think of our site. If you would like to share your comments, concerns, or suggestions for improvement, please fill out our feedback form. If you have questions about the site or your subscription, contact our Customer Support representatives.

How can I find information on a specific company?

  • Go to the "Company Lookup" and provide the symbol of the company you are interested in.
  • Go to the "Search By" box located at the right side of each page and type in any part of the company name.
  • If you don’t know the name of a company, you can use "Advance Search" option to find a company.

How can I find information on a specific mutual fund in the mutual fund section?

  • Go to "Search By" box located at the right side of each page, select the "Mutual Fund Name" option and type any part of the mutual fund's name.
  • If you don’t know the name of the mutual fund, then use "Advance Search" option.

I am a Registered User at GulfBase.com. Why am I unable to access company profile?
As a registered user of GulfBase, you have access to basic information on company profiles; however, complete company profiles are available only to GulfBase members. To learn more about becoming a member of GulfBase, click the "Membership" button under "Subscribe Now" or the "Getting Started" button in the navigation menu.

I am currently a Registered User at GulfBase.com and want to become a Member. How can I do this?
If you decide to become a member at GulfBase.com, simply click on the "Membership" button in the navigation menu, then click on "Membership" or click on the "Premium" button under the "Subscribe Now."

How can I contact GulfBase?
Click on the "Contact Us" in the navigation menu.

How often are GulfBase company profiles updated?
GulfBase is in constant touch with all the joint stock companies in the GCC. Our team of analysts and editors also harvests up-to-date company information from daily, weekly, quarterly and yearly financial reports.

I bought a stock at a price but it appears lower in historical data and charts!
Following stock splits, bonus shares and capital adjustments, current and historical prices are adjusted accordingly. This causes prices to appear lower than when a stock was bought, and, as more splits and bonuses occur, these prices are subject to further changes.

Whom can I contact regarding an inaccuracy in your company information?
Please contact our editors by sending e-mail to update@gulfbase.com. Be sure to specify the exact inaccuracy; once we have verified the correct information, we will update the profile.

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