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Accenture in collaboration with SAP has implemented SAP S/4HANA for Expo 2020 Dubai to provide Expo 2020 Dubai with a foundation for data-driven insights, from visitor preferences to sustainability.
The new digital platform transforms back-office and visitor-facing capabilities for the global mega event, which is expected to host 25 million visits over 6 months from October 2020.
Expo 2020 Dubai went live with SAP S/4HANA in only seven months. SAP S/4HANA is a real-time enterprise resource planning suite for digital business, built on an advanced in-memory platform, SAP HANA, and offers a personalized, consumer-grade user experience with SAP Fiori. The new platform will allow Expo 2020 Dubai to better source its needs, manage financials, and enlist talent instantly and seamlessly. The platform will later support visitor-facing capabilities that can transform the experience for millions of visitors from around the world.
“Expo 2020 Dubai will provide a platform where people from around the world can come to experience innovative and exciting technology,” said Mohammed Al Hashimi, senior vice president Information and Communication Technology at Expo 2020 Dubai. “This digital platform will provide Expo 2020 Dubai with a fully integrated real-time business solution to optimize Expo’s processes, increase productivity and reduce turnaround time.”
Gerardo Canta, Accenture’s Communications, Media & Technology lead for the Middle East and Turkey, said: “Data has the power to disrupt by shining a light on new insights that can improve the visitor experience for Expo 2020 Dubai. Our work with Expo 2020 Dubai and SAP is built on innovative ideas and solutions that will not only help make internal processes more effective, but also uncover new opportunities to attract visitors and amplify their experiences on-site.”
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