Aayan holds in-house training for ‘best service to customers’

27/07/2010 00:00 AST

Aayan Saudi Leasing Company, the leading company in leasing and selling cars, has implemented a training program for operational leasing staff in all its branches Kingdom-wide to further improve their performance, thereby ensuring the best service to its customers.

To date, 14 company employees have benefited from the program.

Mohammed Aqeel, manager of Human Resources Department at Aayan, said the company has also plans to organize more training courses for staff of other departments like those at the customers’ service and collection departments, as well as for middle and senior management staff.

In line with the Saudization policy of the government, Aqeel highlighted the company’s predisposition to granting more employment opportunities for the Saudi youths in its various departments with the appropriate working environment.

Currently, about 70 percent of the company staff are Saudis, he added.

Aayan services include long-term operational lease to both individuals and companies, in addition to servicing and maintaining all types of cars in its service centers.

Besides, the company provides replacement vehicle for the client in the event that his car needs to be repaired at any of its maintenance centers.

The company also offers comprehensive insurance, car warranty and other services like car towing, selling and trading old and new cars.

Moreover, Aayan is an authorized distributor for a number of auto dealers in Saudi Arabia. Through its affiliate Daleel for car rental, Aayan provides car rental service with or without driver, and bus rental in various capacities for transporting guests attending in conferences and other business functions, including transport services for Umrah and Haj pilgrims going to Makkah and Madina.

Aayan has outlets at major Saudi airports to ensure around the clock services to its customers.

Saudi Gazette