GulfBase Live Support
27/12/2016 06:09 AST
Engineer Sultan Bin Saeed Al Mansouri, Minister of Economy, headed the 4th Meeting of the Higher Committee for Consumer Protection (HCCP) for 2016 in Dubai. The session was attended by Engineer Mohammed Ahmed Bin Abdulaziz Al-Shehhi, Undersecretary for Economic Affairs in the Ministry of Economy; Humaid bin Butti Al Muhairi, Assistant Undersecretary for the Corporate Sector and Consumer Protection and Dr. Hashim Al Nuaimi, Director of the Consumer Protection Department, Ministry of Economy. Also present were members of the committee that were comprised of officials from the federal government and local governments of the emirates.
Minutes of the 4th meeting showed the latest developments covering the implementation of recommendations made during previous meetings, including recommendations on research and discussion by the HCCP and communication with the Ministry of Finance to coordinate the discussion of the impact of the implementation of value-added tax (VAT) on businesses.
The minutes also featured developments related to the issuance of electronic and manual contracts, and its follow-up procedures. This also includes the role of concerned authorities and their commitment to the decision of the HCCP on the prevention of additional charges when using credit cards on all services and transactions and the review of guidelines covering dispute settlement panels. The meeting also featured a presentation on the self-inspector project of the Department of Economic Development - Dubai.
Al Mansouri stressed the importance of continuing to work continuously and in constant coordination with all concerned authorities to develop tools and mechanisms to achieve more market discipline and strengthen the ways to protect consumers’ rights in accordance with the best international practices.
Concrete steps
He added that the HCCP has made many concrete steps in its move to adjust the practices of various vital business activities in the UAE—further noting that the HCCP is set to launch newer initiatives in the coming year. One initiative is the renaming of the Customer Service Centres to Customer Happiness Centres, which follows the directive of the country’s wise leadership towards making customers happy. The move is expected to play a key role in the private sectors role in achieving the government’s objectives of promoting an environment of happiness and positivity.
In line with the recommendation to study the impact of the implementation of VAT on trade and service facilities and the ways of training and rehabilitation of SME’s owners to comply with the VAT laws, Mansouri said that they are in close communication with the Ministry of Finance and have agreed on discussing the issue with them upon completion and eventual application of the law. He stressed on the need to work on an extensive study covering the impact of applying the tax on the trade sector.
With regard to the issuance of the unified electronics and electrical appliances trade contracts guide, He emphasized the need to work on drafting an agreed summary and brief about the guide, specifically with what is related to the notes related to the warranty for all the electronic goods and items, in coordination with the electronics committee that has been formed by the Higher Committee and is tasked to present their findings and recommendations at its next meeting.
For his part, Mohammed Ali Rashid Lootah, CEO of the Commercial Compliance and Consumer Protection (CCCP) sector in the Dubai Department of Economic Development (DED), gave a presentation about the department’s Smart Inspector project, which includes the training of several private sector employees on consumer protection mechanisms, standards and guidelines and how to receive complaints and consumer feedback. Lootah explained that the aim of the project is to raise awareness among traders on consumer rights through the training of i
The Gulf Today
Ticker | Price | Volume |
---|---|---|
SABIC | 114.77 | 5,915,941 |
05/04/2018
Saudi Arabia's Public Investment Fund (PIF) has signed an agreement with Six Flags to develop and design an amusement park in Riyadh. Six Flags, the world’s leading international amusement park compa
Arab News
05/04/2018
In an exclusive interview with Arab News, Turki Mohammed Al-Shehri explains how an expanding renewables industry will boost employment as well as pave the way for a greener future.
A massiv
Arab News
05/04/2018
Dubai’s residential property market continued to soften in the first three months of this year, in line with analysts’ forecasts, with rental values recording a more pronounced fall than sales prices
The National
05/04/2018
Buoyed by a strong oil price of $70 per barrel, Saudi Arabia’s Tadawul shot up by over 6 per cent in March 2018, according to Kuwait Financial Centre’s (Markaz’s) recently released Monthly Markets Re
Times of Oman
05/04/2018
Qatar banks’ combined credit facilities to real estate sector rose by QR17bn to QR147.7bn in 2017. The banks’ credit to various sectors stood at QR911bn at the end of 2017, up from QR839bn recorded i
The Peninsula