Zain KSA sets benchmark in customer service


07/02/2012 09:09 AST

Saud Al-Bawardi, chief commercial officer (CCO) at Zain Saudi Arabia, highlighted the company’s success in achieving the top position in customer services, according to results announced by an independent research entity.

Al-Bawardi said: “We are proud of this classification and we count on our qualified national staff in our future challenges.”

He said Zain KSA strives to provide the best service to its customers in accordance with the latest trends and technical applications.

He also highlighted Zain’s untiring efforts to reach the highest levels of quality in customer services and to achieve the desired competitive levels.

Al-Bawardi said the success of Zain KSA in all phases of evaluation that took place in 2011 reflects the company’s ability to maintain continuous development in accordance with advanced and technical management systems.

Zain Saudi Arabia has take a series of steps to strengthen its leading position in the field of competition in the Kingdom’s mobile market.

“This honor is considered a new incentive for us to achieve more successes and to enhance levels of uniqueness in all various services,” said the CCO.

He stressed that the forthcoming stages require a dedicated efforts and greater creativity in dealing with the modern challenges that characterize the global mobile communications industry.

He said Zain KSA depends widely on the talents of the national staff and trusts their innovative capabilities as they acquire the knowledge, skills and values through which they can invest in the available opportunities and overcome any risks, barriers and obstacles.

The world-class quality of Zain’s interactive voice response services through which customers can accomplish their tasks without having to communicate with the customer service representative center also contributed to successful ratings.

Arab News
Saudi Mobile Telecommunications Co. - ZAIN.TASI
2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | News Archive
Most Viewed Companies
Ticker Price Volume
SABIC 84.99 6,083,555
GFH 0.24 25,000
ALMARAI 56.13 332,819
RIBL 11.14 2,042,403
PETRORABIGH 12.63 1,973,611
RJHI 60.35 1,570,493
EMAAR 6.8 12,766,304
Recent News

Companies promoting innovative concepts
A number of new products, technologies and solutions are being showcased at this year’s gulfBID, the leading event for the construction and building materials, services and contracting sectors.

Bahrain to host Mideast asset management forum
The Middle East Asset Management Forum (MEAMF 2016) hosted by Bahrain next month aims to tackle the most pressing questions that will drive the ongoing progress of the asset management industry acros

UAE property prices may drop further in 2016 amid weak market conditio
For the coming year, we see no sign of market improvement for the UAE real estate sector, despite housing affordability improving from the current price environment. Pressures have arisen from declin

Tender floated for raising water capacity in the long run
State-owned Oman Power and Water Procurement Company (OPWP) on Wednesday floated a tender seeking an international consultant to provide advisory services for enhancing water production capacity from

QSE expects more listings on main market, junior bourse
The Qatar Stock Exchange (QSE) is expecting more listings on its main market and said its junior bourse, ‘Venture Market,’ is slated to see listings from small and medium enterprises (SMEs) within th

GulfBase GCC Index
Search By
  • Company Symbol
  • Company Name
  • Mutual Fund Name
  • News Content
Send this page to a friend

Poll

Looking ahead, what change you are more likely to make in investing in your domestic stock market?