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18/01/2015 06:21 AST
Oman Investment & Finance Company said it has established a dedicated quality centre to enhance the quality aspects of its billing operations and improve the customer service for utilities billing.
Accuracy and precision would be the main focus with which this centre would function, said a statement from the Omani firm.
The accomplishment of setting the quality centre is considered to be an important step towards a higher quality of service, and is result of company's continuous focus on efficiency.
The new centre relies on a dedicated and professional team, who operates on a customized platform of data analysis and monitoring; and operations management in order to conform the quality expectations.
The role of the quality centre focuses towards improving the customer experience as a short-term objective and minimising the commercial loss at electricity and water generation as a long-term objective.
The new facility has been established in co-ordination with Public Authority for Electricity & Water (PAEW), and Muscat Electricity Distribution Company (MEDCo).
Trade Arabia
07/04/2015
Oman Investment and Finance (OIFC) on Monday said that Wasel Exchange, its wholly owned subsidiary, started operations of its head office and first branch in Ghala.
OIFC last year said tha
Times of Oman
29/05/2014
The board of directors of Oman Investment and Finance Company (OIFC) yesterday decided to recommend a 25 per cent cash divided amounting to OMR5 million. This is subject to the approval of shareholde
Times of Oman
03/02/2014
Oman Investment and Finance Co (OIFC) posted a net profit of RO5.05mn for the nine-month period ended December 31, 2013, compared with RO1.75mn for the same period of the previous year - an incre
Muscat Daily
| Ticker | Price | Volume |
|---|
| Ticker | Price | Change |
|---|---|---|
| ALPHADHABI | 10.94 | 0.00 (0.00 |
| IQCD | 12.15 | -0.30 (-2.41 |
| ADNOCLS | 4.40 | 0.02 (0.45 |
| NMDC | 24.04 | 0.20 (0.83 |
| ADPORTS | 3.90 | 0.01 (0.25 |
26/04/2025
Adnoc Distribution, a leading fuel distributor and convenience store operator, has unveiled plans for a major expansion of its electric vehicle (EV) charging infrastructure, increasing its charging p
Trade Arabia
25/04/2025
Saudi Awwal Bank (SAB), one of the leading banks in Saudi Arabia, has signed SR2 billion credit facility agreement with the Saudi Binladin Group, a subsidiary of Binladin International Holding Group,
Saudi Gazette
24/04/2025
The Dubai-based logistics firm Aramex has confirmed a new acting CEO after Othman AlJeda, the incumbent, resigned for personal reasons.
The change at the top comes just weeks after Abu Dhabi
Gulfnews
24/04/2025
The leading UAE banks have put up some sizable growth in their Q1-2025 results, with ADIB's net profit before tax totalling Dh1.9 billion - and that's from an impressive 18% gain year-on-year.
Gulfnews
24/04/2025
Salalah Port has received five modern dual-fuel methanol-powered container vessels from Maersk's fleet, marking a significant milestone in the port's infrastructure development and readiness to accom
Times of Oman
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