27/05/2015 01:07 AST
In yet another milestone, BankDhofar has been named the ‘Best Mobile Banking, Oman 2015” by the International Finance Magazine (IFM). The award recognises bank’s commitment to enrich its customers’ experience, employing state-of-the-art technology and applying the best international practices in the banking industry.
The IFM Award celebrates excellence and recognises individuals and organisations in the international finance industry that make a significant difference and add value. The Award shines a spotlight on those who make a contribution to raising the bar in the financial industry through activities that impact the global finance community.
Faisal Hamad al Wahaibi, Chief Retail Banking Officer, highlighted BankDhofar’s efforts to provide unique services that are available to customers through the bank’s Mobile Banking channel. “Embracing creativity and innovation, BankDhofar continues to lead with technology and introduces the most innovative banking solutions. We have successfully launched a wide variety of banking services that are accessible to our customers wherever they are through our Mobile Banking app. We invest in innovative technology and pledge to deliver the best services that are exclusively designed to fulfil the needs of our valued customers and meet their expectations,” he noted.
The award comes in recognition of BankDhofar instant mobile banking services that are fast, simple, direct and super convenient. Customers can enjoy value-added services that are available at the palm of their hands, such as instant connection to accounts and cards details, instant payment of utility bills and mobile top-up options, instant credit cards dues payment, location of nearest ATM, CDM & branch, instant money transfer to any third party’s account within BankDhofar, updated currency exchange rates, instant update on promotions and new products and services. The mobile app also allows customers to view account details and check the balance in all their accounts, view last 10 transactions (mini-statement), view up to 150 transaction under statements with opening and closing balances. The flagship Cardless Cash Transfer exclusive service allows BankDhofar customers to use their mobile phones as an ATM card where they can have access to their accounts and withdraw cash from any BankDhofar ATM.
Aspiring to be the best bank in the Gulf, BankDhofar has directed all its efforts and resources towards these objectives. Today it is considered one of the best banks in the region, catering for customers’ needs and requirements, and setting the standards for the best customers experience within the banking industry in the Sultanate through creative solutions and innovation.
The combination of the thorough vision of BankDhofar’s executive management, the comprehensive operational strategy that revolves around following best international banking practices and providing best customer experience, as well as commitment to community development and contribution to the growth of the national economy, placed BankDhofar on top of the list of best banks in the region. Earlier, BankDhofar was nominated for the ‘Best Mobile E-Commerce Bank 2015’ by Global Banking & Finance Review in recognition of its commitment to provide the best banking experience through applying cutting-edge technology and following best international practices. The bank also bagged the Sultan Qaboos Award for Excellence in eGovernment 2014 for Best Mobile Service, and the Best Mobile Banking App 2014 by The Banker Middle East Awards.
Oman Daily Observer
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